So I have an issue, some of you may be familiar with it considering I've bawwwed about it so much.
Me and my boyfriend have been dealing with an Internet Government Visa Agency for the last 6 months. For a (not so small) fee of 2100$, they would assist us in gathering the right documents and help us process his Work Permit so that he could continue working here.
But as it so happens, they lied. The last time we spoke, they had told us his part time job would be good enough to get a certain document, to later get his Permit. When we contacted Immigration Canada, they said this was not the case. To get a Work Permit, he would need a full 40 hour job. Had we known this from the very beginning, we would have tried Permanent Residence, or tried to find him a new job. However the adviser said this wouldn't be a problem, and continued to assure us that it wouldn't. Something was fishy. Our adviser said he would look online, call agencies in our area, do everything he could to help him find a new 40 hour job.
We never heard from them again.
We email, we call, we email again, this time angrier and maybe with some caps... and nothing. They've completely shut off contact. I've contacted a few local lawyers in my area, but the lawyer fee may be too much and not even compensate what we get back. Plus, one said that they'd be unable to help.
So I only just recently sent them a new email, saying to give us a refund (Of the 2100 owed, we had paid 1900$.. neglecting to pay the last 200 cause we were suspicious at this point), or we'll just up and sue them. The only issue being... they live all the way out in Toronto Ontario, I'm in BC. For anybody who doesn't know Canadian Geography, these are opposite ends of the country. After my bf is gone home and out of the country, I'll have no issue continuing this suit to get our money back. 1900$ is too much to just 'forget', especially when 700 of that was directly from my tax return.
I guess my reasoning for posting this is... does anybody have any advice? Their office is clear across the country, and I'm attempting to file a small claims suit against them, which usually doesn't go anywhere into court unless they countersue or want to dispute it, in which case I'll probably have to go there. I'm also unsure if I file my claim or, or have to file it there... if I'll even have a fighting chance at this... =/
The whole thing being is that for a 150$ Work Permit (Yes, after looking on Immigration Canada, that's how much they cost), we paid them an excess of 1700$ for 'services' of which they didn't provide.
Ugh... lonely depths of FFF... guide my lawsuit... What do you think?
Me and my boyfriend have been dealing with an Internet Government Visa Agency for the last 6 months. For a (not so small) fee of 2100$, they would assist us in gathering the right documents and help us process his Work Permit so that he could continue working here.
But as it so happens, they lied. The last time we spoke, they had told us his part time job would be good enough to get a certain document, to later get his Permit. When we contacted Immigration Canada, they said this was not the case. To get a Work Permit, he would need a full 40 hour job. Had we known this from the very beginning, we would have tried Permanent Residence, or tried to find him a new job. However the adviser said this wouldn't be a problem, and continued to assure us that it wouldn't. Something was fishy. Our adviser said he would look online, call agencies in our area, do everything he could to help him find a new 40 hour job.
We never heard from them again.
We email, we call, we email again, this time angrier and maybe with some caps... and nothing. They've completely shut off contact. I've contacted a few local lawyers in my area, but the lawyer fee may be too much and not even compensate what we get back. Plus, one said that they'd be unable to help.
So I only just recently sent them a new email, saying to give us a refund (Of the 2100 owed, we had paid 1900$.. neglecting to pay the last 200 cause we were suspicious at this point), or we'll just up and sue them. The only issue being... they live all the way out in Toronto Ontario, I'm in BC. For anybody who doesn't know Canadian Geography, these are opposite ends of the country. After my bf is gone home and out of the country, I'll have no issue continuing this suit to get our money back. 1900$ is too much to just 'forget', especially when 700 of that was directly from my tax return.
I guess my reasoning for posting this is... does anybody have any advice? Their office is clear across the country, and I'm attempting to file a small claims suit against them, which usually doesn't go anywhere into court unless they countersue or want to dispute it, in which case I'll probably have to go there. I'm also unsure if I file my claim or, or have to file it there... if I'll even have a fighting chance at this... =/
The whole thing being is that for a 150$ Work Permit (Yes, after looking on Immigration Canada, that's how much they cost), we paid them an excess of 1700$ for 'services' of which they didn't provide.
Ugh... lonely depths of FFF... guide my lawsuit... What do you think?
Regarding gathering documents, we were in quite the hole about that. Considering they had locked us out of our online account, we're unable to access anything on their website. However I am certain we signed no legally binding contract... which would then have no say about no refund.
